Student Events & Audience Services Assistant: 31054br
Apply @ employment.ku.edu
Contact: Kate Lorenz, Events & Audience Services Director @ katelorenz@ku.edu
Position Overview
The Student Events & Audience Services Assistant has a broad range of responsibilities in event management, client services, patron services, and artist services. This manager is the main point of contact for patrons and clients using the Lied Center during events. They are also responsible for executing detailed event plans, working with rental clients, assisting the Events & Audience Services Managers and Director in training and supervising volunteers in the Lied Center Usher Corps, and ensuring the safety and comfort of all patrons.
Job Description:
- 30%: Opening and closing the building and managing public events. Coordinating and managing volunteer ushers on site: giving detailed usher briefings and assignments, opening/closing doors, managing ticket scanning and will call ticketing.
- 30%: Handling ticket transactions and Ticket Office customer service.
- 10%: Preparing for events: signage; room layouts and seating; technology needs; printed programs, etc.
- 10%: Interacting directly with rental clients and managing event set-up and execution of events. Serving as the primary contact and liaison on site. Setting up, operating and troubleshooting A/V and presentation equipment: projectors and computers, basic sound, and lighting equipment.
- 10%: Interacting with Lied Center staff and outside vendors: ticket office staff, technical services staff, parking attendants, security, concessions, and catering services.
- 5%: Interacting directly with artists and their support staff: setting up and clearing artist hospitality and assisting with inventory of hospitality supplies.
- 5%: Managing merchandise sales: setting up sales areas, counting inventory, making sales, handling cash and financial settlements.
Additional Candidate Instructions
- Provide resume, cover letter and contact information for three professional references.
To ensure consideration apply before the application review date August 22, 2025.