Events & Audience Services Assistant

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Contact: Kate Lorenz,

The Events & Audience Services Assistant has a broad range of responsibilities in event management, client services, patron services, and artist services. This manager is the main point of contact for patrons and clients using the Lied Center during events. They are also responsible for executing detailed event plans, working with rental clients, assisting the Events & Audience Services Managers and Director in training and supervising volunteers in the Lied Center Usher Corps, and ensuring the safety and comfort of all patrons.

Job Description

The current needs for this position will be primarily in the ticket office.

Responsibilities include:

  • Handling ticket transactions and Ticket Office customer service.
  • Opening and closing the building and managing public events. Preparing for events: signage; room layouts and seating; technology needs; printed programs, etc.
  • Interacting directly with patrons: giving directions, solving seating problems and customer complaints, assisting patrons with disabilities, maintaining and distributing assistive listening devices.
  • Coordinating and managing volunteer ushers on site: giving detailed usher briefings and assignments, opening and closing doors, managing ticket scanning and will call ticketing.

Position requirements:

  • Must be available to work 11am-2pm on Tuesdays & Thursdays.
  • Must be available to work an irregular schedule, including nights and weekends.

Student Technical Crew

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Contact: Ann Hause, Technical Director •

Positions available on the Student Technical Crew for the Lied Center, which is a presenting venue on West Campus. The Lied Center is host to professional music, dance and theatrical tours, University ensembles and organizations, and Community events.

Members of the Student Technical Crew are responsible for assisting with the set-up, running and tear-down of Lied Center events. Students will be asked to hang and focus lights, change lamps, repair cables, run lighting consoles, move curtains, load and unload counterweight arbors, set-up and strike acoustical shell and large music ensembles, set up and run audio systems, set up and run cameras, run video projections, lay dance floor, sweep & mop, launder & press costumes, clean up production areas as needed and help repair and maintain all equipment and otherwise support the technical aspects of the facility with the supervision of full-time technical staff.

No experience required. Training provided.

  • Students will work as part of a team (50+ crew) and be expected to meet deadlines.
  • Must be able to adhere to an online-based scheduling system.
  • Must be able to follow directions diligently.
  • Must be able to communicate in a clear, timely and consistent manner using email correspondence.
  • Must have a flexible schedule and work well with others.