Lied Center COVID-19 Update

Updated May 27, 2020

We are anticipating the need for social-distancing and safety measures that will temporarily impact our processes and procedures. This page will be updated as public health circumstances evolve.

2020–21 SEASON

We are hopeful for the future, and we believe it’s more important than ever to share joy, inspiration and social connections through the performing arts. Rest assured that the health and safety of our patrons, staff, visiting artists and community will remain our top priority. We will proceed with events only with the permission of public health authorities and the university.

As we move forward in this unprecedented situation, the way we kick off ticket sales will be different than in previous seasons. To maintain social distancing, and in accordance with the university’s COVID-19 response and policies, ticket sales will begin with a staggered approach and will be available to purchase only by phone until further notice. Friends of the Lied will have the opportunity to purchase tickets before they go on sale to the public, as normal. However, the timing will be based on donor level.

Click here for 2020–21 ticket sales dates >

From all of us at the Lied Center, thank you for your patience and flexibility in this very fluid situation. If you have any questions, please call the Ticket Office at 785-864-2787 or email lied@ku.edu.

Important Links


Lied Center Ticket Office

Summer hours: weekdays, noon–5:30pm


UPDATED POLICIES & PROCEDURES

Tickets can be purchased only by phone until further notice.
In-person ticket sales at the Ticket Office will only be available after social-distancing restrictions have been lifted by public health officials and the university, and when operational policies on-site have been established.

Seating for events will be impacted for the time being to allow for social distancing, with intentional space between groups of reserved seats.

  • Friends of the Lied same-seat renewals will likely not be possible this season. The Ticket Office staff will work with our Friends of the Lied patrons to identify and accommodate the best seating available.
  • We expect seat renewals to be possible again in the 2021–22 season, based on the 2019–20 seat selections prior to COVID-19. We appreciate your understanding.

Online ticket sales might be available on or after July 13, when single ticket sales begin for the public, if the guidelines set by public health officials and the university allow us to increase seating capacity.

By purchasing tickets, you agree to adhere to Lied Center policies that may be implemented based on the public health information and guidelines at the time of the event. Policies will be updated as the public health circumstances continue to evolve.

Events, operational policies, the ticket sales timeline and Ticket Office hours are subject to change.

EVENT CHANGES

If a ticketed event is rescheduled or canceled, the Lied Center will contact all ticket holders by phone and/or email as soon as possible to resolve ticket orders with a credit or refund.

Please provide current contact information when purchasing tickets so we can reach you, if needed.

Currently, Lied Center events through August 7, 2020 are canceled. The 2020–21 season begins in September. This page will be updated if there are schedule changes.

Note about Ticket Office

To implement proper social-distancing practices, the Ticket Office is available only by phone and email during its normal business hours. The Ticket Office windows will be physically closed for the time being, but please don’t hesitate to reach out via phone or email with questions and concerns.

Please note: we hope you’ll understand that the phone wait times might be longer than usual. If you are experiencing long phone wait times, you can leave a message with your request and contact information, and a staff member will get back to you as soon as possible. You can also email lied@ku.edu at any time.

THANK YOU FOR YOUR SUPPORT

We are truly grateful for your continued support, and we wish good health for you and your loved ones during these challenging times, and always.