Lied Center COVID-19 Update

Updated September 29, 2020

The need for social-distancing and safety measures will temporarily impact our processes and procedures. This page will be updated as public health circumstances evolve.

Changes to the 2020–21 season

On behalf of the Lied Center of Kansas, I hope you and your loved ones are safe and healthy. Normally, the Lied Center is bustling with people, events and performances this time of year. We miss the liveliness and energy inside the Lied terribly. While we can’t wait to welcome you through our doors again, we must continue to prioritize the well-being and safety of our patrons, guest artists, volunteers, staff and the entire community. Therefore, we have some additional changes to our 2020–21 season. The Lied Center Series events originally scheduled for September through December have been rescheduled due to the current public health situation.

Please see the “Event Changes” section below for details.

Although the 2020–21 season is very different than previous seasons, our mission remains the same. We are dedicated to providing performing arts experiences and creating social connections through the arts—whether that means virtual experiences, outdoor pop-up performances or in-person events at the Lied Center when it is safe to do so. Be on the lookout for additional virtual programming coming soon!

At the moment, the Lied Center Series events scheduled in 2021 will proceed as planned, and any other changes will be communicated as they arise. We will proceed with events only with the permission of public health authorities and the university.

We are so grateful for your support during these difficult times, and our thoughts are with all of you who have undoubtedly been impacted by the pandemic as well. There is no question that the arts are a uniting force, and we will get through this together. Thank you for your flexibility and understanding in this very fluid situation.

Take care, be safe and Rock Chalk!

Derek Kwan, executive director Lied Center of Kansas

Important Links

From all of us at the Lied Center, thank you for your patience and flexibility in this very fluid situation. If you have any questions, please call the Ticket Office at 785-864-2787 or email lied@ku.edu.

Lied Center Ticket Office

Summer hours: weekdays, noon–5:30pm

EVENT CHANGES

Currently, the Lied Center Series events originally scheduled for September through December have been rescheduled or changed to a virtual format. This page will be updated if there are additional changes.

Tickets for the originally planned performance dates will be honored on the rescheduled dates. If you prefer to receive new tickets with the corrected date and time, please contact the Ticket Office.

If you cannot attend the rescheduled date, please call the Ticket Office to resolve your ticket order with one of the following options:

  • CREDIT your account for a future event.
  • DONATE the value of your tickets (full or partial) to the Lied Center
    • The impact of COVID-19 is significant to venues and artists. Donating the value of your tickets will assist in maintaining the financial health of the Lied Center and the performing arts in our community. The value also counts toward your 2020–21 Friends of the Lied donor level.
  • REFUND your ticket. (The deadline to request a refund is 30 days after the originally scheduled performance date.)

 

Lied Center Ticket Office

Ticket transactions are available only by phone until further notice. The Ticket Office is physically closed for the time being, but there will be staff available by phone and email during the hours below. If you are experiencing long phone wait times, you can leave a message with your contact information, and a staff member will get back to you as soon as possible.

Note: When purchasing tickets, please make sure to provide current contact information so we can reach you about event changes, if needed.

  • Hours: weekdays, Noon–5:30 pm
  • Phone: 785-864-2787
  • Email: lied@ku.edu
  • lied.ku.edu

 

Health & Safety

When we’re able to gather again inside the Lied, rest assured that the health and safety of our patrons, staff, artists and community will remain our top priority. Please see the current policies and procedures below related to health and safety.

Purchasing tickets:

  • Tickets can be purchased only by phone until further notice.
  • Online ticket sales will only become available again when the guidelines set by public health officials and the university allow us to lift social distancing restrictions and increase seating capacity.
  • By purchasing tickets, you agree to adhere to the Lied Center and university policies that may be implemented based on the public health information and guidelines at the time of the event.

Coming to events:

  • Seating capacity for events will be significantly decreased for the time being to allow for social distancing, with intentional space between groups.
  • In accordance with the university’s current policies, face coverings/masks are required inside the Lied Center. Patrons and staff should put on face coverings before entering the building.
  • Signs will be posted in the building to help direct foot-traffic and to provide instructions for social distancing onsite.
  • If you are feeling ill (or have recently been exposed to anyone diagnosed with COVID-19), please stay home and contact the Ticket Office to resolve your ticket order.
  • We will proceed with events only with the permission of public health authorities and the university.

Events, operational policies, the ticket sales timeline and Ticket Office hours are subject to change.

 

THANK YOU FOR YOUR SUPPORT

We are truly grateful for your continued support, and we wish good health for you and your loved ones during these challenging times, and always. If you have any questions, please do not hesitate to reach out!

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